Monday, April 9, 2012

Reinventing Walmart: How the World’s No. 1 Retailer Drives Dramatic Change One Employee at a Time


Cynthia Scott, co-author of “Getting Your Organization to Change”, joins host Nancy Lin on the “Business Reinvention” Show
 Voice America Talk Radio Network, the internet audio and video broadcasting pioneer, announced today that the nationally acclaimed author, Cynthia Scott will join Nancy Lin, host of Business Reinvention on the VoiceAmerica Business Channel ( www.voiceamerica.com/show/2051/business-reinvention) Monday, March 5, at 4 p.m. Pacific Time.

Cynthia Scott, the former VP of Organization Strategy at Saatchi and Saatchi, and the current Faculty Director for the Presidio Graduate School’s Executive Programs, will discuss her pilot program at Walmart. While at Saatchi and Saatchi, Scott helped Walmart launch the ambitious Zero-Waste program to eliminate landfill waste generated by its U.S. operations by 2025. Since the pilot program, Walmart has surprised many of its skeptics with impressive results.


In 2010, Walmart reduced the plastic bag waste across its global operations by 47.95 million pounds, or approximately 3.5 billion bags. This represented a 21 percent reduction from the company’s 2007 baseline. In California, the company eliminated more than 80% of the waste from their operations that would have gone to landfills.

Driving change throughout an organization can be complex. At least 70% of all change initiatives fail not because of market forces, but because issues related to people. This segment of Business Reinvention will explore how Cynthia Scott’s pilot program capitalized on Walmart’s corporate culture and helped the giant retailer empower its employees to drive change. Cynthia will share with the audience how to make the topic of sustainability personal by volunteer work and through personal immersion. She will discuss how to create a ripple effect throughout an organization in order to enact change.

For 25 years, Scott has helped leaders build innovative and engaging work environments. Her background in leadership development has helped her to create large-scale cultural and behaviorial change throughout organizations like Walmart, Wellpoint, Capital One, Charles Schwab, AT&T, Estee Lauder, and IBM.

Cynthia is the co-author of eleven books: Making Sustainable Change, Agility: Fast Feedback Leadership, Take This Job and Love it, Getting Your Organization to Change, Empowerment, Rekindling Commitment, Navigating Change, Organizational Mission, Vision and Values, The Values Edge and Self Renewal. Reports of her work have been featured in the Wall Street Journal, Business Week, and the Stanford Business School Newsletter. Scott earned her B.A. in Anthropology, M.P.H. in Health Planning and Administration and her Ph.D. in Clinical Psychology.

The program will provide a rare glimpse into Wal Mart’s sustainability initiative. It offers valuable insights for business leaders and community members who are looking for ways to create large-scale change throughout their organization.

“Business Reinvention with Nancy Lin” airs live on Mondays at 4 PM Pacific / 6 PM Central / 7 PM Eastern on The VoiceAmerica Business Channel. To access the show, go to www.voiceamerica.com/show/2051/business-reinvention. The show empowers listeners to think innovatively and offers you inspiration and business lessons from business leaders. Leveraging Nancy’s own diverse experience in business and international development, the show features guests from a wide range of sectors and countries who have succeeded in transforming their organizations, shifting business paradigms, and bringing about social change.

The VoiceAmericaTM Network offers the latest conversations in a talk radio format, providing education, interaction, and advice on key issues live, on demand as well as through pod cast download. If interested in hosting a talk radio show on VoiceAmerica Network, contact Jeff Spenard, President of Internet Radio at 480-294-6417 or at jeff.spenard @ voiceamerica.com.

Contact Senior Executive Producer Sandra Rogers at 408-553-5756 for advertising / sponsorship information or other show details.

ABOUT Nancy Lin:
Nancy is an executive coach and the founder of Change Agent SF, ( www.changeagentsf.com) which helps leaders to transform the way they look at their business and leadership. Nancy brings to her executive coaching a strong understanding of business, having worked in marketing for Yahoo, DHL, Johnson & Johnson and Pepsi in the US and international markets and driven strong growth with innovative business strategies. She has an MBA from The Thunderbird School of Global Management.

She is also the radio show host and producer of “Business Reinvention with Nancy Lin” on Voice America, as well as a motivational speaker. She has spoken at Google, Visa and HP events. Some of her articles are available at changeagentsf.wordpress.com.

Prior to coaching, Nancy worked in rural Tanzania with impoverished farmers and created training programs to help improve food sufficiency. She also worked as a volunteer in Mexico, helping to fundraise and expand a school dedicated to advanced midwifery training for young indigenous women. Nancy also helped bring on the first corporate sponsor and the first Mexican foundation to back and provide financial support for the school.

About VoiceAmerica/World Talk Radio, LLC:
World Talk Radio, LLC is the world leader in online media broadcasting and the largest producer and distributor of live internet based talk radio and TV, delivering over 1,000 hours of programming weekly on its VoiceAmerica™ Network ( www.voiceamerica.com) and WorldTalk Radio Network ( www.worldtalkradio.com) as well as live and on-demand video content on VoiceAmerica.TV ( www.voiceamerica.tv). Featuring more than 200 hosts broadcasting to eight niche community based channels: its flagship VoiceAmerica™ Variety Channel, VoiceAmerica™ Health & Wellness Channel, VoiceAmerica™ Business Channel, VoiceAmerica Sports, 7th Wave Channel, The Green Living Channel, VoiceAmerica Kids Channel and World Talk Radio Variety Channel. VoiceAmerica™ TV offers targeted and exclusive video programming channels. World Talk Radio, LLC is one of the pioneers in internet broadcasting, producing and syndicating online audio and video, offering an innovative, effective and comprehensive digital broadcast platform. Digital Publishing through its 10 years of broadcast and media experience along with our seasoned staff of Executive Producers, Production and Host Services Group, World Talk Radio, LLC provides an internet radio and video platform for new, emerging and veteran media personalities to expand and monetize their business and brand in an online digital medium.

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